of candidates want faster responses from recruiters, and nearly a third quit applying because of slow replies
Sense survey of 1,000+ job seekers, via HR Dive (2022)of a recruiter's time goes on interview scheduling, one of the biggest time sinks in the process
GoodTime 2025 Hiring Insights Reportof agency recruiters name too much manual work as their single biggest operational problem
ATLAS State of Agency Recruitment Benchmark Report 2026We build a follow-up engine that watches your CRM for untouched candidates and stalled roles, then drafts the next message for one-click send. The low-risk nudges go out on their own. Nobody slips through the cracks.
We capture the call or email thread, write the summary, pull out next steps and update the right CRM fields automatically. The record stays current without anyone typing it up after a screen.
We automate the booking, the reminders and the reschedule logic, with human-sounding nudges that re-engage no-shows. Your team stops playing diary admin and gets the time back.
We pull matching candidates and companies against your brief, enrich them to a verified contact and drop them into the CRM, structured and deduped. The list builds itself overnight.
We take the repeatable commercial work off your plate so the agency runs without you in the middle of every step. That is the whole point. Less you, more placements.
You do not automate everything at once. You start where the time is worst and the payback is clearest. In a recruitment agencie, that order tends to look like this.
Start here. It is where placements leak and the easiest win to feel. Most candidates want a faster reply than they get, and good people go cold while a consultant is buried in another role. We build an engine that watches the CRM for untouched candidates and stalled vacancies, then drafts the next message for one-click send, with the low-risk nudges going on their own. Nobody slips through the cracks, and the desk starts moving on speed instead of losing on it.
Do this next. It is cheap to build and it fixes the data everything else relies on. After every screen or client call, the summary, the next steps and the right CRM fields update themselves, so the records you place and forecast from stop being half-fiction. Nobody loses an hour a day typing up calls, and you stop placing from a database you cannot trust. Once your data is clean, the follow-up and shortlisting on top of it actually work.
Then this. Booking screens and interviews is endless email tennis and one of the biggest time sinks on the desk. We automate the booking, the reminders and the reschedule logic, with human-sounding nudges that re-engage no-shows. Your consultants stop playing diary admin and get the hours back for sourcing and selling. We build it once the follow-up and notes are banked, because clean data and a moving pipeline make the scheduling worth automating.
Plenty of the work should stay human. If a tool promises to take this off you, close the tab.
The read on whether a candidate actually fits a brief, and the qualifying call that proves it. This is the work that places people, and it is exactly what AI is worst at. We automate the chasing and the admin around the decision, never the decision itself.
The trust that wins the exclusive and keeps a top candidate loyal. A relationship is not a workflow. We take the admin off it so there is more time for the call and the close, but the human conversation stays with your consultants.
If your team cannot quickly sanity-check the output, it does not go live. A drafted follow-up your consultant skims before sending is a win. A candidate match or a client message nobody verified is a risk to your name. We build the human review in, not as an afterthought.
Three ways recruitment agencies try to fix this. Here is what each one actually does.
| Off-the-shelf AI | An in-house hire | A Nifty build | |
|---|---|---|---|
| What it is | A general tool your team prompts by hand. | A full-time AI or ops person on the payroll. | Automation built into the tools you already use. |
| What it costs | Cheap per seat. The real cost is the hours spent steering it. | £80k to £120k a year, plus ramp and management. | Fixed scope from £4,000. You own it. |
| Time to value | Instant, but shallow. | Six months to ramp. | Two to four weeks. |
| What it changes | Helps one person work faster. The process stays the same. | A lot, eventually, if you keep them busy. | How the work runs, not just how fast one person types. |
| Who runs it | Each person, every time. | Them, until they leave. | It runs itself. You keep it, we keep it sharp. |
We are new, so this is the shape of a typical build, not a client we are dressing up. It is the pattern we build against on a recruitment desk, end to end.
An eight-person recruitment agency on permanent and contract roles. The owner still bills, two consultants run desks, an admin keeps the CRM half-alive. Growing on referrals, but the team is buried in chasing and scheduling and good candidates keep going cold.
A strong candidate comes in and sits untouched for a week because everyone is heads-down on live roles. Booking screens turns into a week of email tennis. Call notes never make the CRM, so the database they place from is half-fiction. The owner is the bottleneck, and the desk cannot grow past the hours the team can put in.
Two things, built into the CRM they already run. A follow-up engine that watches for untouched candidates and stalled vacancies and drafts the next message for one-click send. And call capture that writes the summary, pulls the next steps and updates the right CRM fields after every screen. Two to four weeks, fixed price, success metric agreed first: faster follow-up and a CRM you can trust.
Untouched candidates get a nudge inside a day instead of slipping for a week. The CRM stops being half-fiction, so the team places from data they trust. The consultants get their hours back from chasing and admin, the follow-up is faster, and the desk can take on more roles without the owner in the middle of every step.
Send us the one workflow eating the most time. Within 48 hours we send back a short walkthrough and a straight answer on what is worth automating.
A fixed-scope build, shipped in two to four weeks. We agree the success metric in writing first, in hours saved or pounds back. Then we build it into your tools.
An optional monthly retainer keeps the work current as your tools and your desk change. You run it. We keep it sharp.
What recruitment agencies ask before they send us a workflow.