AI automation

AI automation for PR Agencies

PR sells time, and too much of it never gets billed. Coverage reports, media monitoring and pitch decks eat the week, and the clients who pay the retainer get neglected while the team chases the next one. The founder is stuck in delivery and the new business stalls. We build the AI that takes the monitoring, the reporting and the pitch prep off the team, so the hours go back to the work clients actually pay for.

The numbers

What the friction is costing.

1,674 hrs

the average agency spends per year on pitches, at a cost of over £11,000, and 40% say existing clients get neglected because of it

Perspectus Global and PRCA survey of 107 PR agency leaders (2021)
40%

of PR professionals say reporting is a major part of their job, time that mostly cannot be billed

Muck Rack Fourth Annual State of Measurement in PR (2024)
The problems we fix

Where the time goes, and what we build instead.

Coverage reports are hours of collecting clippings, screenshotting results and writing the same wrap-up, and clients expect them every month.

We build a reporting flow that gathers the coverage, pulls the metrics and drafts the wrap-up in your voice, then assembles the branded report. Your team reviews and sends instead of building from scratch. The monthly grind goes away.

Media monitoring means someone trawling for mentions by hand, and the agency still finds out about a story too late.

We build a monitor that watches for mentions of your clients and their competitors, then surfaces a daily digest of what ran and why it matters. The team stops trawling. You spot the story the day it breaks, not the week after.

Every new-business pitch is a from-scratch job. They eat days of unbillable time, and the founder builds most of them.

We build a pitch generator that drafts from the brief, your past campaigns and your case studies, pulling the angle and the proof into a near-final deck. You edit rather than start from a blank page. Pitches go out without burning a week.

Building a media list and finding the right journalist is manual searching, copy-paste and guessing at contact details.

We pull matching journalists and outlets against your brief, enrich them to a verified contact and structure the list ready to use. The research that ate an afternoon builds itself. Your team spends the time on the pitch, not the spreadsheet.

Enquiries and warm leads sit unfollowed because the calendar is full of client delivery, and the pipeline goes quiet.

We build a follow-up engine that watches for untouched enquiries and stalled prospects, then drafts the next message for one-click send. The low-risk nudges go on their own. New business keeps moving without the founder chasing it.

Where to start

What to automate first.

You do not automate everything at once. You start where the time is worst and the payback is clearest. In a PR agencie, that order tends to look like this.

01
Coverage reporting

Start here. It is the biggest recurring time sink and the easiest to measure. Every client expects a monthly wrap-up, and building one means collecting clippings, screenshotting results, pulling reach numbers and writing the same commentary by hand. We build a flow that gathers the coverage, pulls the metrics and drafts the wrap-up in your voice, then assembles the branded report. The team reviews and sends instead of starting from scratch. Because it repeats every month across every client, the hours you save compound fast.

02
Media monitoring

Next. Right now someone trawls for mentions by hand, and the agency still hears about a story too late to act on it. We build a monitor that watches for mentions of your clients and their competitors, then surfaces a daily digest of what ran and why it matters. The team stops the manual trawl, and you spot the story the day it breaks. It comes second because it feeds the reporting you just automated and keeps the account team ahead of the client, not behind them.

03
Media-list building

Then this. Building a list against a brief is manual searching, copy-paste and guessing at contact details, and it eats an afternoon before a single pitch is written. We pull matching journalists and outlets against the brief, enrich them to a verified contact and structure the list ready to use. Do this once reporting and monitoring are banked, because it speeds up the front end of every campaign and frees the team to spend the time on the pitch itself, not the spreadsheet.

The honest take

What we will not automate.

Plenty of the work should stay human. If a tool promises to take this off you, close the tab.

The journalist relationships

The actual relationships your team has built with reporters and editors. That trust is the whole job, and it is exactly what AI cannot do. We automate the research and the admin around the relationship, never the relationship itself. The call, the coffee and the favour stay human.

The story angle and the creative pitch

The judgement on what makes a story land, the angle, the hook, the read on a journalist's beat. That is the work a client pays a PR agency for. AI can draft from a template, but it cannot find the angle that gets coverage. That stays with your people.

Anything you cannot check

If your team cannot quickly sanity-check the output, it does not go live. A wrong pitch sent to the wrong journalist burns a relationship you spent years building, and you do not get it back. We build the human review in, not as an afterthought. The team always approves before anything reaches a reporter.

The options

A tool, a hire, or a build?

Three ways PR agencies try to fix this. Here is what each one actually does.

Off-the-shelf AI, an in-house hire, or a Nifty build: a comparison for PR agencies.
Off-the-shelf AIAn in-house hireA Nifty build
What it isA general tool your team prompts by hand.A full-time AI or ops person on the payroll.Automation built into the tools you already use.
What it costsCheap per seat. The real cost is the hours spent steering it.£80k to £120k a year, plus ramp and management.Fixed scope from £4,000. You own it.
Time to valueInstant, but shallow.Six months to ramp.Two to four weeks.
What it changesHelps one person work faster. The process stays the same.A lot, eventually, if you keep them busy.How the work runs, not just how fast one person types.
Who runs itEach person, every time.Them, until they leave.It runs itself. You keep it, we keep it sharp.
In practice

What a build looks like here.

We are new, so this is the shape of a typical build, not a client we are dressing up. It is the pattern we build against in a PR agency, end to end.

The firm

A ten-person consumer PR agency. A founder, a couple of account directors, a handful of execs. Winning work on reputation, but the team loses the last week of every month to coverage reports and the founder writes every new-business pitch.

Before

Each month the execs collect clippings, screenshot results and rebuild the same branded report for every client by hand. Monitoring is a manual trawl, so a competitor story gets spotted a week late. A new-business brief lands and the founder blocks out two evenings to build the pitch deck from scratch. The retained clients get neglected while the agency chases the next one.

What we build

Two things, built into the tools they already use. A coverage-reporting flow that gathers the clippings, pulls the metrics and drafts the wrap-up in the agency's voice, then assembles the branded report. And a media monitor that watches for client and competitor mentions and surfaces a daily digest. Two to four weeks, fixed price, success metric agreed first: hours back and billable time protected.

After

The monthly report becomes a review-and-send instead of a week-long build. The team spots stories the day they break rather than the week after. The execs get their time back for client work, the founder stops building decks at night, and the retained accounts stop getting neglected because someone finally has the hours to look after them.

How we fix it

Operator-led. Built into how you work.

01.
Start with a free audit.

Send us the one workflow eating the most time. Within 48 hours we send back a short walkthrough and a straight answer on what is worth automating.

02.
We build the thing.

A fixed-scope build, shipped in two to four weeks. We agree the success metric in writing first, in hours saved or pounds back. Then we build it into your tools.

03.
We stay through it.

An optional monthly retainer keeps the work current as your tools and your desk change. You run it. We keep it sharp.

Questions

The honest answers.

What PR agencies ask before they send us a workflow.

The non-billable work that eats the week, not the PR itself. The five that pay back fastest are coverage reporting, media monitoring, pitch and proposal prep, media-list building and lead follow-up. Take coverage reporting. Every client expects a monthly wrap-up, and building one means collecting clippings, screenshotting results, pulling reach numbers and writing the same commentary by hand, none of it billable. We build a flow that gathers the coverage, pulls the metrics and drafts the wrap-up in your voice, then assembles the branded report, so the team reviews and sends instead of starting from scratch. The same pattern works for the daily monitoring trawl and the media list nobody enjoys building. We build into the tools you already run, so it works inside the day, not in another tab you stop opening. The angles and the relationships stay with your people. The admin around them does not.

No, and any firm selling you that is selling a fantasy. The value in a PR agency is the journalist relationships, the story angle and the read on what makes a piece land, and AI is worst at exactly those. What it is good at is the work around them. The coverage report that eats the last week of the month. The mention trawl someone does by hand every morning. The media list rebuilt from scratch for every brief. We take that off your team so their hours go back to pitching, securing coverage and winning new business. Think of it as giving every exec back the afternoon they lose to clipping and formatting, not swapping them out. The screenshotting, the data-pulling and the manual searching leave. The pitch to a reporter, the angle and the client read stay human. That line is deliberate, and we hold it.

Because most AI sits outside the agency as a tab nobody opens. A subscription, a pilot, a clever prompt someone built on a Friday. It never touched the actual workflow, so it never gave a single billable hour back, and within ninety days it was abandoned. We do the opposite. We build into the tools you already run, tied to one real workflow, with a success metric we agree in writing before we start, in hours saved or billable time protected. If a coverage-reporting flow does not get a monthly report out the door faster on your real client data, we have not finished. We watch it run on your own work before you commit. The test is not whether the demo is impressive. The test is whether the report is faster to ship on Monday morning. If it does not pass that, we do not ship it.

Yes, and it is one of the most common reasons agencies come to us. Your clients now expect you to have an AI answer, and a Friday prompt experiment is not one. We build the working capability, then help you scope it as something you can sell and put a price against. Picture an AI-assisted media-monitoring and insights service you offer on top of the retainer, surfacing what ran, what competitors got and what it means, packaged under your brand. You get a real thing the client can see running, not a demo that breaks the moment it leaves your laptop. For an agency whose retainer is under pressure, that is a way to add a line clients will pay for instead of defending the same scope every renewal. We build it. You package it, sell it and run it. The capability is yours to keep.

Most builds ship in two to four weeks at a fixed price, usually between £4,000 and £15,000 depending on scope. Fixed means fixed. We scope it, quote it, and that is the number, with no hourly surprises and no open-ended retainer. Before any of that, we agree the success metric in writing, in hours saved or billable time protected, so we both know what the build is supposed to move. For a coverage-reporting build, that might be cutting the monthly report from a week of exec time to an afternoon of review. Payment is half on signature and half on handover. You get the build, a documented handover and a 30-day warranty on what we shipped. If you want us close after that, the optional monthly Embed keeps the work current as your clients and tools change, but it is never a condition of the build. Most agencies take one build and run it themselves.

Start with the free audit, before you spend anything. Send us the one workflow eating the most time, the monthly coverage report or the daily mention trawl, and within 48 hours we send back a short walkthrough and a straight answer on what is worth automating and what it would give back in hours and pounds. If it is not worth building, we will tell you, and we will tell you why. We would rather lose the build than ship something that does not move a number. There is no pitch on the call and no obligation after it. The audit is how most agencies start with us, because it costs you one workflow and an email, and you get an honest read either way. If the maths does not work on your reporting grind, you have lost nothing.

More verticals

We build for the rest of the commercial engine too.

Get the admin off the desk.

Book a call, or send us one workflow for a free audit. A straight answer on what is worth automating, with no pitch.