AI automation

AI automation for Accounting Firms

The compliance work is the easy part. It is the chasing that kills the week. Clients drip-feed documents, data gets keyed in by hand, and onboarding drags while a deadline looms. The partners end up doing admin instead of advisory. We build the AI that handles the chasing, the data entry and the follow-up, so the firm hits the deadlines without burning the team.

The numbers

What the friction is costing.

3,284 hrs

the average firm wastes per year on bad and missing client data, the equivalent of nearly five months of work

Dext survey of 2,183 accountants, via CPA Practice Advisor
9.3 hrs

spent per week on client communication, much of it chasing documents and replies that should not need a human

CPA Practice Advisor: Charting the Future of Accounting, 2024
The problems we fix

Where the time goes, and what we build instead.

Chasing clients for documents and signatures is endless, and the work stalls every time someone goes quiet before a deadline.

We build a chasing engine that requests the right documents, tracks what is outstanding and sends human-sounding reminders until they land. Your team stops playing follow-up and the file is ready when the deadline hits.

Data gets keyed in by hand from statements, receipts and spreadsheets, and the errors cost more time to find than the entry saved.

We build the capture and entry flow that reads the source documents, pulls the figures and writes them into your ledger or workpapers, flagging anything that does not reconcile. The typing goes away and the data you work from is clean.

Onboarding a new client is slow and different every time, depending on who runs it, and a bad start loses the client.

We build an onboarding flow that collects the documents, sets up the records and runs the scheduled touches automatically. Every client gets the same fast, professional start. The partner is not the bottleneck on day one.

Client reports and management accounts are hours of pulling numbers and writing the same commentary every month.

We build a reporting flow that gathers each client's figures, drafts the commentary in your voice and assembles the branded report. Your team reviews and sends instead of building from a blank page. The monthly grind goes away.

Enquiries and advisory opportunities sit in an inbox because nobody has time to follow up, and the firm leaves growth on the table.

We build a follow-up engine that watches for untouched enquiries and stalled prospects, then drafts the next message for one-click send. The low-risk nudges go on their own. The pipeline keeps moving without a partner chasing it.

Where to start

What to automate first.

You do not automate everything at once. You start where the time is worst and the payback is clearest. In a accounting firm, that order tends to look like this.

01
Document and signature chasing

Start here. It is the biggest time sink in the practice and the easiest to measure. The average firm loses thousands of hours a year to bad and missing client data, most of it your team emailing the same client for the same statement before a deadline. We build a chasing engine that requests the right documents, tracks what is outstanding and sends human-sounding reminders until they land. The work stops stalling, the file is ready when the filing date hits, and nobody spends their week playing follow-up.

02
Data entry from source records

Next, because it is pure waste and the errors cost more time than the typing saved. Your team keys figures by hand off statements, receipts and spreadsheets, then loses hours hunting the mistakes. We build a capture flow that reads the source document, pulls the figures into your ledger or workpapers and flags anything that does not reconcile, with a person reviewing before it is trusted. The typing goes away, the data you work from is clean, and the deadline week stops being a scramble.

03
Client onboarding

Then onboarding, once the daily grind is banked. Right now it is slow and runs differently depending on who picks it up, and a bad start loses the client. We build a flow that collects the documents, sets up the records and runs the scheduled touches automatically, so every client gets the same fast, professional start. The partner stops being the bottleneck on day one, and new work begins clean instead of chasing its tail from week one.

The honest take

What we will not automate.

Plenty of the work should stay human. If a tool promises to take this off you, close the tab.

The advice and the sign-off

The judgement on a client's accounts, the tax call and the professional sign-off. This is the work a client pays for and the thing your name sits behind. We automate the chasing and the keying around it, never the decision itself.

The senior client relationship

The trust that wins the next year and the referral. A partner's relationship with a client is not a workflow. We take the admin off it so there is more time for it, but the advisory conversation and the hard call stay human.

Anything you cannot check

If your team cannot quickly verify the output, it does not go live. In accounting a wrong number is a real liability, not a typo. A flagged figure your accountant reviews in minutes is a win. A number you cannot trace and cannot defend is not. We build the human review in.

The options

A tool, a hire, or a build?

Three ways accounting firms try to fix this. Here is what each one actually does.

Off-the-shelf AI, an in-house hire, or a Nifty build: a comparison for accounting firms.
Off-the-shelf AIAn in-house hireA Nifty build
What it isA general tool your team prompts by hand.A full-time AI or ops person on the payroll.Automation built into the tools you already use.
What it costsCheap per seat. The real cost is the hours spent steering it.£80k to £120k a year, plus ramp and management.Fixed scope from £4,000. You own it.
Time to valueInstant, but shallow.Six months to ramp.Two to four weeks.
What it changesHelps one person work faster. The process stays the same.A lot, eventually, if you keep them busy.How the work runs, not just how fast one person types.
Who runs itEach person, every time.Them, until they leave.It runs itself. You keep it, we keep it sharp.
In practice

What a build looks like here.

We are new, so this is the shape of a typical build, not a client we are dressing up. It is the pattern we build against in a practice, end to end.

The firm

A fifteen-person accountancy practice. Three partners, a team of accountants, an office manager. Growing on referrals, but the partners spend the week before every deadline chasing documents and the team keys figures by hand off whatever the client sends.

Before

A deadline looms and half the client files are short a statement or a signature. The team sends the same reminder three times and the work stalls. Figures get typed in from receipts and PDFs, then someone loses an afternoon finding the entries that do not reconcile. The partners end up doing admin and chasing instead of advisory, and onboarding a new client runs differently every time.

What we build

Two things, built into the software they already use. A chasing engine that requests the right documents per client, tracks what is outstanding and sends human-sounding reminders until they land. And a capture flow that reads statements and receipts, pulls the figures into the workpapers and flags anything that does not reconcile, with a person reviewing before it is trusted. Two to four weeks, fixed price, success metric agreed first: hours back and deadlines protected.

After

Documents arrive earlier and the deadline week stops being a scramble. The team reviews flagged figures instead of keying everything by hand. The partners get their time back for advisory, and a new client gets the same fast start whoever runs it. The work stops stalling on a chase nobody had time to send.

How we fix it

Operator-led. Built into how you work.

01.
Start with a free audit.

Send us the one workflow eating the most time. Within 48 hours we send back a short walkthrough and a straight answer on what is worth automating.

02.
We build the thing.

A fixed-scope build, shipped in two to four weeks. We agree the success metric in writing first, in hours saved or pounds back. Then we build it into your tools.

03.
We stay through it.

An optional monthly retainer keeps the work current as your tools and your desk change. You run it. We keep it sharp.

Questions

The honest answers.

What accounting firms ask before they send us a workflow.

The repetitive admin around the compliance work, not the compliance work itself. The five that pay back fastest are document chasing, data entry from source records, client onboarding, management reporting and enquiry follow-up. Take document chasing. The average firm wastes thousands of hours a year on bad and missing client data, and most of that is your team emailing a client for the same bank statement three times before a deadline. We build a chasing engine that requests the right documents, tracks what is outstanding and sends human-sounding reminders until they land, so the file is ready when the filing date hits. The same pattern works for keying figures off receipts, onboarding a new client and the monthly management accounts. We build into the software your firm already runs, so it works inside the day, not in another tab nobody opens. The advisory and the sign-off stay with your accountants. The admin around them does not.

No, and anyone selling you that is selling a fantasy. The value in a practice is the advice, the judgement and the trust a client puts in your sign-off, and AI is worst at exactly those. What it is good at is the work around them. The bank statement chased for the third time. The figures keyed by hand off a pile of receipts. The onboarding checklist that runs differently depending on who picks it up. We take that off your accountants so their hours go to advisory and review instead of admin, and so the partners stop doing data entry the week before a deadline. Think of it as giving every person back the hours they lose to chasing and keying, not swapping them out. The reminder emails and the typing leave. The judgement, the client read and the professional sign-off stay human. That line is deliberate, and in accounting it matters more than anywhere, so we hold it.

Yes, and we treat it as the first question, not an afterthought. We build around the secure tools your firm already uses and keep the client data inside them, so nothing leaks into a system you do not control. Take data entry off statements. We read the source document, pull the figures into your ledger or workpapers and flag anything that does not reconcile, but a person still reviews the result before it is trusted. Nothing replaces your review or your professional sign-off, because a wrong number in accounting is a real liability, not a typo. We agree exactly what is automated and what stays a human decision before we build anything, in writing. The rule we hold is simple. If your team cannot quickly check the output, it does not go live. The automation does the chasing and the keying. The accountant still owns every number that leaves the building.

Because most automation sits outside the practice as another login nobody opens. A subscription, a half-finished setup, a tool that never touched the real workflow, so it never saved a real hour and within ninety days it was abandoned. We do the opposite. We build into the software your firm already runs, tied to one real workflow, with a success metric we agree in writing before we start, in hours saved or deadlines protected. If a document-chasing engine does not get files in faster on your own client list, we have not finished. We watch it run on your real work before you commit. Take the monthly management accounts. The test is not whether the demo looks clever. The test is whether your team is reviewing and sending instead of building from a blank page next month end. If it does not pass that on your own data, we do not ship it.

Most builds ship in two to four weeks at a fixed price, usually between £4,000 and £15,000 depending on scope. Fixed means fixed. We scope it, quote it, and that is the number, with no hourly surprises and no open-ended retainer. Before any of that, we agree the success metric in writing, in hours saved or deadlines protected, so we both know what the build is supposed to move. For a firm drowning in document chasing, that might be files arriving days earlier before a filing deadline. Payment is half on signature and half on handover. You get the build, a documented handover and a 30-day warranty on what we shipped. If you want us close after that, the optional monthly Embed keeps the work current as your software and your client mix change, but it is never a condition of the build. Most firms take one build and run it themselves.

Start with the free audit, before you spend anything. Send us the one workflow eating the most time, the document chasing or the monthly management accounts, and within 48 hours we send back a short walkthrough and a straight answer on what is worth automating and what it would give back in hours and pounds. If it is not worth building, we will tell you, and we will tell you why. We would rather lose the build than ship something that does not move a number. Say the real bottleneck is one partner doing all the onboarding by hand. We will say so, even if it means a smaller build or none. There is no pitch on the call and no obligation after it. The audit is how most firms start with us, because it costs you one workflow and an email, and you get an honest read either way.

More verticals

We build for the rest of the commercial engine too.

Get the admin off the desk.

Book a call, or send us one workflow for a free audit. A straight answer on what is worth automating, with no pitch.